Delivery and Returns Information

Delivery Information

 

Returns Policy

 

South African Addresses:
Autostyle Motorsport will ship orders to any address in South Africa, orders will only be processed at our Johannesburg Head Office.
     
Namibia & Neighbouring Countries:
Unfortunately Autostyle Motorsport does not arrange any deliveries outside South Africa, you can arrange for your own transport or delivery service to collect your order froom our store.

All orders and invoices are South African Vat inclusive. You will be responsible for any duties, taxes or similar fees in your country

    
International Orders:
While our Online Store does not arrange for shipping to international destinations, we can accept & ship orders. Kindly email us with your order details & address so that we can calculate shipping costs & transit times.
     
Delivery Times:
Most of our products are available in stock thus allowing us to ship orders as soon as payment is completed. An average of 2 to 5 working days is expected to major cities and 8 to 14 working days to rural and outlying areas.

Should a product be out of stock, you will be notified  and offered a suitable replacement, an option to wait a few more days or a complete refund.

Customers can opt to collect orders from our Johannesburg store. At this point in time, orders will not be available for collection at our Umhlanga store yet. Collection can only be made once we have prepared your order. Payment can be online via the website, bank transfer or in-store payment.

 


Shipping costs:
Due to our large range of products, shipping fees vary from item to item. Shipping fee's will automatically be calculated during the checkout process.

Below is an estimate of shipping fee's:
  *  Smaller orders ie. interior accessories, lights, front loaders, amplifiers - Shipping Category 01 - R70 (per order)
     
  * Medium Sized orders ie. bootspoilers, grilles, bigger subwoofers, etc -   Shipping Category 02 - R150 (per order)
     
  *  Large Size orders ie. bumpers, spoilers, car sound combo's etc.
Shipping Category 03 - R295 (per order)


  *  X Large Size orders ie. alloy wheels, tyres and racing seats
Shipping Category 03 - R395 (per order)    

Note: These are estimate shipping fees, proper shipping costs will be calculated in the Checkout process.

Shipping costs will NEVER exceed R550, irrespective of the size or value of order.

 

Refunds and Exchange Policy 
All products have a 7 day money back guarantee - However, products should not be used at all as well as proof of purchase(invoice) and the original packaging.

Radio's & Amplifiers - These carry a supplier backed repair-warranty, normally 6 months, while we do not swop out any faulty units, Autostyle will send the unit to the specific manufacturer for a warranty claim,  this normally takes approximately 10 to 14 working days
 
Speakers & Subwoofers do not have any warranty, unless specifically stated on the product description
 
Globes & Lighting - As with all globes & lighting products, there are no warranties given. It would be best to have a professional installer fit & wire up the necessary products for you.

Spoilers & Bodykits
All of our kits are fibreglass (unless stated otherwise on the product description)
 
To ensure a proper fitment please 'trial fit' these products to your vehicle before spraypainting, Autostyle will not be held accountable for labour & paint costs.

Should a product be warped or unable to fit correctly. We will gladly swop out or refund u on this. We strongly recommend to take these products to a professional panelbeater for installation.
 


Price Beater Policy
While  Autostyle Motorsport will endeavor to beat any  price, these are subject to the following conditions:

• The price must be from a reputable dealer
• It must be a current advertised price
• The dealer must have the product in stock
• The price must not be for a limited stock item (eg  apply to first 5 customers etc) or promotional specials
• Applies  to cash and EFT transactions only
• Credit card and RCS transactions will be reviewed by management  first  due to card commissions on some cards
• We may, but not always, ask for a written quote to verify validity of price and availability

 


Payment Options
Our online store supports a variety of payment options, these include:

• Bank Transfer (either by EFT or physical cash deposit)
• Instant EFT
• Visa Credit Card
• Mastercard Credit Card
• Ebucks (currently unavailable)
for more about earning & spending eBucks, please visit www.ebucks.com




     
Autostyle Motorsport